Privacy Policy


PRIVACY POLICY FOR STRAITMALACCA.COM

Effective Date: 1/1/2026
Website: straitmalacca.com (the “Site”)
Contact: info@straitmalacca.com
Governing Jurisdiction: Republic of Kenya

1. INTRODUCTION

Welcome to straitmalacca.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

2. DATA CONTROLLER

For the purposes of Kenyan data protection laws (including the Data Protection Act, 2019), the data controller is:

Strait Malacca
Email: info@straitmalacca.com

3. INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address (if provided).
  • Account Credentials: Username, password (stored securely, never in plain text).
  • Usage Data: IP address, browser type, operating system, pages visited, time and date of访问, referring URLs.
  • Cookies and Tracking Technologies: See Section 7 below.
  • Communications: Any correspondence you send to info@straitmalacca.com.

4. HOW WE COLLECT YOUR INFORMATION

We collect information when you:

  • Register for an account.
  • Subscribe to a newsletter.
  • Fill out a contact form.
  • Make a purchase or transaction (if applicable).
  • Browse the Site (via cookies and analytics tools).
  • Contact us directly via email.

5. LEGAL BASIS FOR PROCESSING (UNDER KENYAN LAW)

We process your personal data only when we have a legal basis under Kenya’s Data Protection Act, 2019, including:

  • Your consent (e.g., for marketing emails).
  • Performance of a contract (e.g., fulfilling an order).
  • Compliance with a legal obligation (e.g., tax or record-keeping).
  • Legitimate interests (e.g., improving Site security and functionality), provided such interests do not override your rights.

6. HOW WE USE YOUR INFORMATION

We use your information to:

  • Operate, maintain, and improve the Site.
  • Respond to your inquiries sent to info@straitmalacca.com.
  • Process transactions (if applicable).
  • Send administrative or security-related notices.
  • Send marketing communications (only if you have opted in).
  • Comply with legal obligations in Kenya.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your experience. You may disable cookies through your browser settings, but this may affect Site functionality. Types of cookies we use:

  • Essential cookies: Required for Site operation.
  • Analytics cookies: To understand how users interact with the Site.
  • Preference cookies: To remember your settings.

8. DISCLOSURE OF YOUR INFORMATION

We do not sell or rent your personal data. We may share your information:

  • With service providers (e.g., hosting, email delivery, analytics) under confidentiality obligations.
  • To comply with Kenyan law or legal process (e.g., court order, government request).
  • To protect our rights, property, or safety, or that of users or the public.
  • In connection with a business transfer (e.g., merger, acquisition, or asset sale).

9. DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by Kenyan law.

10. DATA SECURITY

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure. You use the Site at your own risk.

11. YOUR RIGHTS UNDER KENYAN LAW (DATA PROTECTION ACT, 2019)

You have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erasure (right to be forgotten), subject to legal limitations.
  • Restrict or object to processing.
  • Data portability (receive your data in a structured format).
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya.

To exercise these rights, email info@straitmalacca.com. We will respond within 30 days as required by Kenyan law.

12. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13. INTERNATIONAL DATA TRANSFERS

If we transfer your data outside Kenya, we will ensure adequate safeguards are in place (e.g., standard contractual clauses) in compliance with the Kenyan Data Protection Act.

14. CHILDREN’S PRIVACY

The Site is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us immediately at info@straitmalacca.com.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes constitute acceptance.

16. CONTACT US

For any questions, requests, or complaints regarding this Privacy Policy or your data, please contact:

Email: info@straitmalacca.com


By using straitmalacca.com, you acknowledge that you have read and understood this Privacy Policy.